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Below are a selection of frequently asked questions:

What is green cleaning?

An alternative to the traditional method used to clean your home/office. A style of cleaning that reduces the use of Volatile Organic Compounds (VOC's) in your home/office, with the environment in mind. Using only biodegradable products to clean.

What services do you offer?

We provide house cleaning, small office cleaning, construction clearance, removals, apartment cleaning and ironing.

How quick can you start?

We can start within 2 days notice.

Can I vary the cleaning tasks required each clean?

Yes we are happy to accommodate your ever diversifying needs.

Are you licensed, insured and bonded?

Yes, for your protection and that of our staff. A copy of our insurance certificate is available on request.

Are the employees legal to work?

Yes, all of our employees are either citizens or legal residents of the UK. In addition, all of our staff are CRB checked.

What areas do you service?

We provide service predominately to Hertfordshire.

Do I need to supply anything?

No, for your convenience we provide all green cleaning equipment and supplies but if customers would prefer us to use their own products we can do so. Due to our policies our employees do not use bleach.

How do I pay for my service?

Payments for home cleaning and apartment cleaning are due at the time of service. For commercial cleaning we provide invoices.

Do I need to be home the day of my cleaning?

No, it is not necessary however we leave this entirely up to your preference.

How will you enter my home on my scheduled cleaning days?

Arrangements can be made to leave your key with a trusted neighbour or you could leave the key in an agreed trusted place. Alternatively we could collect a key prior to cleaning or you could entrust us with a spare key that we would keep in a safe and secure place (an insured key-coded safe).

Domestic cleaning services - Stevenage, Hertfordshire, Home Counties - Jobs U Hate UK - Cleaning Materials

If you have any Additional Questions, about any of our Services and Policies, Please call On: 01438 211 743

Insurance via Simply Business

Public Liability : £1,000,000
Employers Liability : £10,000,000

View our policy details